This service is intended for Xiaomi phones and tablets that are linked to a Mi Account and need account removal or access restoration support on eligible devices with a clean IMEI. It is commonly used when you cannot complete activation because the previous Mi Account remains on the device, or when you have a legitimate device that is stuck on Mi Account verification after reset. The service is designed for customers in supported regions including Vanuatu, Trinidad and Tobago, Turkmenistan, Tuvalu, Tajikistan, Togo, Tonga, Singapore, South Korea, Rwanda, Kiribati, Lesotho, Liberia, Maldives, Guyana, and Jamaica.
We process requests remotely using the information you provide, so no shipping is required. This option is best suited for users, repair shops, and resellers who need a practical solution for compatible Xiaomi, Redmi, or POCO models. Please note that eligibility depends on the device status, regional support, and whether the IMEI is clean and readable. Devices reported lost, blocked, or altered are not suitable for this process.
The normal turnaround for this service is 1 to 72 hours. Many orders are completed quickly, but actual timing depends on device model, region, server response, and current processing volume. Some requests may take longer than the estimated window if Xiaomi verification is delayed, if submitted details need correction, or if the device requires additional review.
We recommend keeping the phone charged and available during processing. Do not flash the device, replace the motherboard, or repeatedly reset it while the order is active unless you are specifically asked to do so. Delays can occur, and delivery times should be treated as estimates rather than fixed guarantees.
A clean IMEI generally means the device identity is valid, readable, and not blacklisted or reported as lost or blocked. It should also match the handset details. If the IMEI is damaged, missing, or flagged, the device may not qualify for processing.
No. This is a remote service in normal cases. You submit the required information, and we process the request using the device details you provide. You only need the phone in hand so you can confirm the IMEI, model, and current screen status if questions come up.
No service fits every device. Support depends on the exact Xiaomi, Redmi, or POCO model, the lock status, the region, and whether the IMEI is clean. Some newer or restricted variants may not be eligible, and some cases may require extra checking before work starts.
No. This service is not for blacklisted, blocked, or stolen devices. It is intended for legitimate devices with clean IMEI status. If the handset has network or ownership issues, those must be resolved separately before any Mi Account-related request can be considered.
After completion, restart the phone and follow the on-screen setup steps. Connect to a stable Wi-Fi network and check whether the Mi Account prompt has been cleared. If the same screen remains, contact us with updated photos or screenshots so we can review the result and advise the next step.