If your Xiaomi phone is stuck on a Mi Account verification screen, this service is designed to help restore normal access to the device. It is intended for phones that are locked to a previous Mi account and need remote account removal support so you can continue setup and use the handset again.
This service is aimed at owners, repair shops, and resellers handling Xiaomi devices used in Honduras. It is suitable when the phone powers on, but you cannot proceed past the Mi Account lock after a reset, firmware change, or second-hand purchase. We process the request based on the information you provide and work to remove the account lock through the available service route for the device.
This service is for Xiaomi phones affected by Mi Account lock, not for broken screens, power faults, or hardware repair. If the device has other issues that prevent normal identification or processing, the request may need to be reviewed before submission.
Please provide accurate details. Incorrect model information or incomplete device data can slow down processing or prevent the request from being accepted.
Typical turnaround for this service is 6 to 1 hour, depending on device eligibility and current processing volume. In many cases, the request is completed quickly, but delays can occur if additional verification is needed, if the device details are incomplete, or if the service queue is busy.
We recommend keeping the phone available and unchanged during the process. Do not factory reset, flash firmware, or sign into other accounts unless you are told to do so, as this can affect the outcome.
No. The service is limited to supported Xiaomi models and eligible cases. Some phones may not qualify due to device condition, region restrictions, or account status. We review the details before proceeding whenever needed.
Usually no. This is a remote service, so you only need to provide the requested device information. If a case requires additional verification, we will let you know before continuing.
You should avoid changing anything on the device during processing. Keep it powered on if possible and do not attempt extra resets, flashing, or account changes unless instructed. This helps reduce the chance of delays.
If the phone cannot be processed through this service, we will notify you. In some cases, the issue may be related to the model, region, or the type of lock present. When that happens, you may need a different service or a manual review.
We will update you when the account removal process has finished or if additional information is required. After completion, you should be able to continue the device setup process without the Mi Account screen appearing again.