This service is for iPhone 16 series devices that are currently active on a USA AT&T line. It is intended for customers who need a network-related unlock or line status change handled through the device’s account record, rather than a hardware repair or software reset. If your phone is still tied to AT&T and you want to move it toward broader use, this option is designed for that specific situation.
It is a focused service for the iPhone 16 family only, so it is not meant for older models or for devices that are already fully unlocked. You should use it if your phone matches the model and active-line requirements and you want a straightforward submission process with a practical turnaround window.
This service is limited to the iPhone 16 series and is not intended for other Apple models, Android phones, or non-AT&T networks. If you are unsure whether your device qualifies, check the model name in Settings and confirm that it is on an active AT&T line before ordering.
For best results, make sure the information you send is accurate. Small mismatches in model, IMEI, or line status can slow the process or cause a rejection.
Please enter the IMEI carefully. If the device has dual IMEIs, use the one requested on the order form. If you are not sure where to find the IMEI, check the SIM tray, the device settings, or the original box.
Typical turnaround for this service is 1–7 days from the time the order is accepted and the required details are verified. Some requests may complete sooner, while others can take longer depending on account status, device eligibility, and processing volume. Delays can occur if the information submitted is incomplete or if the device needs additional review.
If there is any issue during processing, we will let you know what is needed. Please avoid making repeated changes to the device or account while the request is in progress, as that can extend the timeline.
Yes. This service is limited to the iPhone 16 series. If you have an older iPhone or a different Apple model, you should choose a service that matches that device specifically.
Yes. The service is designed for devices on an active USA AT&T line. If the phone is no longer active, or if the status does not match the order requirements, the request may not be eligible.
We verify the details, begin processing the request, and update you when there is progress or completion. In some cases, you may need to restart the phone or reconnect to the network after the status changes.
No. Devices with problematic account history or block status are generally not eligible for this service. You should only submit a device that meets the listed scope and is eligible for processing.
Usually, you may need to power-cycle the phone, insert a different SIM if applicable, or refresh network settings. If any extra step is required, we will include clear instructions with your completion notice.