This service is for customers who need an iPhone 13 series device unlocked from AT&T Mexico so it can be used with other compatible networks. It is intended for phones that are currently carrier locked and eligible for remote processing based on the information you submit.
If your device is an iPhone 13, 13 mini, 13 Pro, or 13 Pro Max on AT&T Mexico, this service provides a practical path to remove the network restriction without changing the device hardware. After completion, the phone should be able to accept supported SIM cards from other carriers, depending on local network compatibility.
This service is specifically focused on the iPhone 13 series. If your phone is a different model, or if it is not on the AT&T Mexico lock profile, you should choose a service that matches your exact device and carrier.
Please double-check the IMEI before submitting it. A single incorrect digit can delay processing or cause the request to be applied to the wrong device record.
Typical turnaround is 48 to 1 hour, depending on the device status and current processing queue. In many cases, requests move quickly, but delays can happen if the carrier record needs extra verification or if the submitted details require review.
We recommend keeping the phone powered on and available during the processing window. If additional information is needed, we will contact you using the details provided at checkout.
No service can be applied to every unit. Eligibility depends on the device record, lock status, and whether the phone qualifies for remote processing. If the device is not eligible, the request may not complete.
No physical shipment is normally required for this service. The process is handled using the device information you provide, which makes it convenient for customers who want a remote solution.
Once completed, you can insert a supported SIM card and test network access. In some cases, you may need to restart the phone or refresh the cellular settings before the new network access appears.
The unlock removes the original carrier restriction, but actual network use still depends on the phone’s band support and the carrier’s own requirements. We recommend checking compatibility with your intended network.
If the IMEI is wrong, the request may be delayed or processed against the wrong record. Always verify the number directly on the device before placing the order, and contact us as soon as possible if you notice an error.