This service is for Xiaomi devices that are affected by Mi Account lock and need account removal through a clean unlock process. It is intended for supported Vietnam-region Xiaomi phones and tablets that are stuck on the Mi Account verification screen or otherwise restricted by an active account lock.
If you are unable to access the previous Mi Account, this service can help restore normal use of the device without requiring the original login details. It is suitable for owners, repair shops, and resellers who need a practical solution for eligible Xiaomi Vietnam units.
Typical turnaround for this service is within 48 hours, and in some cases it may begin sooner depending on queue status and device eligibility. Delays can occur if the submitted details are incomplete, if the model needs extra verification, or if there is a temporary processing backlog.
We recommend keeping the device information accurate and available so the process can move forward without interruption. If additional confirmation is required, we will contact you before continuing.
No. This service is limited to supported Xiaomi Vietnam units and eligible models within the account removal scope. Some devices may not qualify depending on region, firmware state, or lock condition.
No, this service is intended for cases where you do not have access to the original account details. However, the device must still be eligible for the clean unlock process.
In supported cases, the device should no longer be held by the Mi Account restriction and you can continue setup as normal. Final usability depends on the device state and whether any separate issues are present.
If the model or lock condition is outside the service scope, we will not proceed with processing. In that case, you may need to choose a different service or verify the device details before ordering again.
Processing can be delayed by incomplete order information, model verification, or temporary queue congestion. We work through each order carefully and will update you if more time is needed.