This service is for Xiaomi phones that are showing a reactivation lock or are tied to a clean Mi Account situation and need account-related removal support for devices from Mozambique only. It is intended for owners, repair shops, and resellers who need a fast automated submission process for eligible Xiaomi units.
Because this is an account and activation related service, it is important that your device matches the scope before ordering. We use the details you provide to process the request automatically, so accurate information helps avoid delays or failed submissions.
This service is limited to supported and eligible Xiaomi devices. If your phone is not from Mozambique, or if the device status does not match the service requirements, the request may not complete successfully.
Please enter the information carefully. Small mistakes in model identification or device details can cause the automated request to fail or be delayed.
Typical processing time is about 1 minute after the order is submitted and the required details are received. In many cases, results are returned almost immediately through the automated system. However, delays can occur if the device details need verification, if the request is temporarily queued, or if the device does not fully match the supported scope.
No. This service is only for eligible Xiaomi, Redmi, and POCO devices that fall within the supported Mozambique-only scope. If the device is outside that scope, we may not be able to complete the request.
In most cases, yes. The IMEI or serial number helps identify the device correctly for processing. If the checkout form asks for it, make sure you enter it exactly as shown on the phone or box.
No. The service is specifically limited to Mozambique devices. If your phone was purchased or registered elsewhere, it may not qualify for this removal.
The usual turnaround is about 1 minute, but some orders can take longer. Delays may happen if the system needs more time to verify the request or if the submission details are incomplete.
Once the result is delivered, follow the instructions shown in your order status or confirmation. If the device is no longer on the reactivation screen, you can continue with normal setup steps.