This service is intended for eligible Xiaomi devices that are showing a Mi Cloud lock and need remote removal using the device serial number or code. It is designed for customers who want a straightforward account-lock solution without visiting a repair shop or attempting risky software changes on their own.
It is most useful when you have a Xiaomi phone or tablet from the European market and you need the lock status handled quickly. We process the request remotely, so you can submit the required details and wait for the result without sending the device anywhere.
Typical delivery time is 1 to 2 minutes after we receive complete and correct details. In many cases, the result is processed almost immediately. However, delays can happen if the serial number is incomplete, the device is not eligible, or additional checks are required before the request can be completed.
If that happens, we will continue reviewing the order and let you know what is needed next. For the smoothest processing, make sure the information you submit matches the device exactly.