This service is for Xiaomi devices that are locked to a Mi Account and qualify as clean IMEIs. It is intended for phones and tablets that need account removal so you can regain access to the device and continue using it normally. This is a remote service, so you do not need to mail your device anywhere.
It is best suited for users who have already verified that the IMEI is clean and that the device matches the supported Vietnam process. If your phone is showing a Mi Account lock after a reset, this service may help restore access so the device can be set up again with a new account.
Note: This service is for clean IMEIs only. Devices with blacklist, stolen, lost, or otherwise restricted status are not suitable for this process.
Please enter the information carefully. Incorrect IMEI or model details can delay the process or cause the order to be placed on hold.
Typical turnaround is 1 to 24 hours after the order is received and the device details are confirmed. In many cases, processing is completed within that window, but delays can happen if verification is required, if the service queue is busy, or if the device information needs to be corrected.
If any issue comes up during processing, we will let you know as soon as possible so you can respond with the needed details or next steps.
A clean IMEI generally means the device is not reported lost, stolen, blacklisted, or otherwise restricted. This service is designed for devices that meet that requirement and can be processed through the supported Xiaomi route.
No. Eligibility depends on the exact model, the device status, and whether it fits the Vietnam clean IMEI scope. We recommend submitting accurate details so we can assess whether the order is suitable before processing.
No physical shipment is required. This is a remote service, so you only need to provide the requested device information and keep the phone accessible in case you need to confirm details during the process.
No. This service is limited to clean IMEIs only. If a device is reported, blacklisted, or otherwise restricted, it does not qualify for this process.
Once the account removal is finished, you can check the device status and continue setup as needed. If the phone asks for a new login during setup, use the appropriate new account information and follow the standard setup steps for your device.