This service is for eligible Xiaomi devices that are locked to a Mi Account and qualify as clean only for Canada. It is intended for customers who need help removing the account lock so the device can be used normally again after proper verification.
We process your request based on the device details you provide and the current eligibility of the handset. This service is best suited for users who have a Xiaomi phone or tablet that is showing a Mi Account lock screen and is not reported, blacklisted, or otherwise restricted outside the scope of this service.
Typical delivery time is 1 to 24 hours after we receive complete and correct information. Some requests may be completed sooner, while others may take longer if additional verification is required or if the device details need to be reviewed again.
Delays can occur during busy periods, when submitted information is incomplete, or if the device does not immediately match the supported clean-only criteria. If that happens, we will continue to work on the order and keep the process moving as quickly as possible.
Yes. This service is intended for clean-only devices that meet the Canada scope. If the handset is reported, blocked, or otherwise outside the eligible condition, it may not be accepted for processing.
No physical shipment is usually required. In most cases, we only need the device information requested at checkout so we can process the account lock removal remotely.
Incorrect details can delay the order or prevent successful processing. Please double-check the number before submitting it so we can avoid unnecessary hold-ups.
This service is focused on Mi Account lock removal within the stated scope. It does not automatically resolve unrelated problems such as hardware faults, software damage, or restrictions outside the service description.
No. Acceptance depends on the device being eligible under the clean-only Canada requirements. We can only process devices that meet the conditions for this service.