This service is for Xiaomi devices that are locked to a Mi Account and need a clean account removal process for Brazil-based units. It is intended for owners who can no longer access the linked account, have purchased a used phone, or need help restoring normal access to the device after a valid lock issue.
We process the request remotely using the information you provide, and the goal is to remove the account restriction so the phone can be set up again. This service is suitable for users who understand that account-related locks are different from screen locks, SIM locks, or software repairs.
Typical delivery time is 1 to 5 days, depending on the model, device status, and current processing queue. Some requests are completed sooner, while others may take longer if additional verification is needed or if the device details are incomplete.
Delays can occur when the model information does not match the lock state, when the device is not part of the supported Brazil scope, or when we need more time to confirm the request. We recommend keeping the device powered on and reachable until the service is finished.
No. This service is for Mi Account lock issues. If your phone is asking for a password, PIN, or pattern on the lock screen, that is a different type of problem.
No. The service is focused on Xiaomi devices in the Brazil scope and on models that are compatible with this account removal process. If the model is outside the supported range, we will let you know before proceeding.
No physical shipping is normally required. This is a remote service, so we work from the details you provide and guide you through the process if additional steps are needed.
Account removal services may involve device access changes that can affect stored data. If you still have access to the phone, it is best to back up anything important before submitting the request.
Incorrect IMEI, serial, or model information can delay processing or prevent the request from being completed. Please double-check the device label, box, or setup screen before submitting the order.