This service is intended for customers who need a small MGC point adjustment on a Webzen-related global account. It is typically used for account balance correction, point management, or other approved credit activity tied to the service description. If you are placing an order for a specific account and point amount, this page helps explain what to expect before submission.
Because this is an account-based service rather than a device unlock, the order is processed using the information tied to your Webzen account. Please review the requested details carefully and make sure the account is eligible for the selected point operation before you submit. Once an order is placed, we work from the data you provide and process it according to the service scope.
Most orders are handled within a short processing window, often the same day or within 24 hours, depending on account status and queue volume. Some requests may take longer if the account needs manual review, if the submitted details are incomplete, or if the service is temporarily delayed by system checks. We recommend keeping your account information available until the order is fully completed.
This is an account-based service. It is not tied to a phone model, IMEI, or carrier unlock. The request is processed using the Webzen account details you provide.
Global means the service is intended for supported accounts across the available service region, rather than a single local market. Final eligibility still depends on whether the specific account can be processed.
If the details do not match the intended account, the order may be delayed or rejected. Please double-check the login reference, account name, and any other required information before submitting.
Yes. While many orders are completed quickly, delays can happen due to account verification, system load, or missing information. If that occurs, we will update you with the status of your request.
Usually no further action is needed unless we contact you for clarification. It helps to monitor your messages in case we request an additional detail to complete the service.