This service is for eligible Tecno, iTel, and Infinix devices that are showing MDM or device management restrictions and need remote processing by IMEI. It is intended for phones that are locked to a management profile, corporate enrollment, or a similar restriction that prevents normal use. You also provide a lock picture so we can verify the exact screen or status before processing begins.
It is a practical option if your device is stuck on a management prompt, has limited access after setup, or needs the current restriction removed so you can continue using it normally. The service is handled remotely, so you do not need to ship the phone unless your device or situation requires additional physical troubleshooting.
Typical turnaround is within 12 to 24 hours for many eligible devices, and the overall service window is listed as 1 to 48 hours. Some orders are completed quickly, while others may take longer depending on device model, lock condition, verification needs, and current workload. Delays can happen if the IMEI is unclear, the lock picture is incomplete, or the device falls into a less common processing category.