This service is for iPhone users on Rogers or Fido in Canada who need a network unlock for supported devices up to the latest iPhone 17 Pro Max. It is intended for phones that are currently locked to one of these carriers and need to be used with another compatible SIM or eSIM, depending on the device and region.
Once processed, the unlock status is applied to the device at the network level. You can then use your iPhone with other supported carriers, which is useful if you are switching providers, traveling, reselling a phone, or moving a device to a new line.
This service is focused on iPhones only and does not apply to Android devices, tablets, or watches. If your phone has an activation issue, stolen/lost status, unpaid balance, or other account restriction, that may affect eligibility and processing.
Please enter the IMEI carefully. A single wrong digit can delay the request or cause the order to be processed against the wrong device record. If you are unsure where to find the IMEI, it is usually available in Settings, on the SIM tray for some models, or on the original box.
Typical turnaround is 1 to 5 days. Some orders are completed sooner, while others may take the full window depending on carrier response, device eligibility, and submission volume. Delays can occur if the IMEI is flagged, if the account is under review, or if additional verification is needed.
We recommend keeping the phone powered on and connected to the internet during the processing period so the unlock status can update properly once completed.
This service is intended for iPhones locked to Rogers or Fido Canada, including many older models and newer devices up to iPhone 17 Pro Max. Eligibility depends on the device record and carrier status, so not every phone can be processed successfully.
Not immediately. In many cases, the unlock status is applied first and then confirmed after the phone reconnects to the network. Once you receive completion notice, you can test with another SIM or eSIM that is compatible with your iPhone.
Sometimes the phone needs a restart, a Wi-Fi connection, or a short period to refresh the carrier status. If the device still appears locked after following the basic steps, contact us with your order details so we can review the case.
Account issues can affect whether a request can be completed. If the device is tied to an active balance, lost or stolen status, or another restriction, processing may be delayed or rejected by the carrier record.
Once a carrier unlock is applied to the device record, it is generally intended to remain on the phone. However, the result always depends on the carrier status and the device’s eligibility at the time of processing.