This service is for iPhones that are currently locked to Rogers or Fido in Canada and need to be used on another compatible network. It is designed for customers who want a remote unlocking solution without visiting a store or replacing the device. Once the unlock is completed, your iPhone can typically accept SIM cards from other carriers, depending on the device model and network compatibility.
This option is suitable if you bought a used iPhone, changed carriers, or need to move your phone to a different mobile provider. We process the request using the details you provide, and the service is handled remotely, so you do not need to mail the phone in.
Typical turnaround for this service is 1 to 5 days. Some requests may complete sooner, while others can take longer depending on device status, processing queue, and verification checks. Delays can occur if the IMEI is entered incorrectly, if the phone has account issues, or if additional review is required. We recommend keeping the device available during the process so you can test it promptly once the unlock is completed.
This service covers most iPhones that are locked to Rogers or Fido in Canada, but not every device is eligible. The final result depends on the phone’s status and whether there are any account or restriction issues attached to it.
No. This is a remote service, so you keep the iPhone with you while we process the request. You only need to provide the correct device information and wait for the completion notice.
You can usually find the IMEI in Settings, on the SIM tray, on the original box, or by dialing *#06# on the device. Make sure the number is accurate before submitting the order.
After completion, you should test the iPhone with a SIM card from a different carrier. If the phone is compatible and the unlock has been applied correctly, it should accept the new network without showing the original carrier lock message.
Yes. While many requests are completed within the stated time frame, delays can happen due to verification checks, device status, or processing volume. If that occurs, we will continue working on the request and keep you updated.