This service is for removing a Xiaomi Mi Account lock on supported devices outside China. It is intended for owners who are locked out of their phone or tablet after a reset, a second-hand purchase, a forgotten account, or a device that asks for the previous Mi Account during setup. Once the removal is completed, you can continue the setup process and use the device normally with your own account.
This is a remote processing service, so you do not need to ship the device. You place the order, send the required device details, and we process it through the available service route. It is designed for worldwide units only and does not apply to China-region devices.
Typical turnaround is 1 to 6 hours, and many orders are completed quickly. In some cases, processing can take longer if the device needs additional verification, if the request volume is higher than usual, or if the model has limited availability on the service route. We will keep you informed if a delay occurs.