This service is for customers who need Octoplus / Octopus Box credits added to a new account. Credits are used inside the platform to activate supported functions and complete service operations when you are working with compatible devices. It is intended for new users who want a fast, simple way to begin using the account for their own repair or service workflow.
The process is handled as an account credit delivery, not as a device unlock. You place the order with the required account details, and we add the credits to the specified new user account. This is suitable for technicians, repair shops, and individuals setting up access for supported operations.
These credits are tied to account usage within the platform, so they are not limited to one phone model. The practical scope depends on what the account is used for and which functions are available to that user level.
Please make sure the information matches the account you want credited. Incorrect details can slow delivery or require manual review.
Delivery is usually completed within 1-2 minutes after the order is processed and the required account details are confirmed. In some cases, delays can occur because of account verification, high order volume, or temporary system checks. If that happens, we continue working on the request and update it as soon as possible.
No. This is a credit delivery service for a new user account. It is used to add credits to the account so you can access supported platform functions, but it does not directly unlock a handset.
No IMEI is usually needed for this service. The order is tied to your account details rather than a specific device.
Most orders are completed within 1-2 minutes. If additional checking is needed, the process can take longer, but we aim to keep it as fast as possible.
If the account information is incorrect, delivery may be delayed while we verify the request. In some cases, we may ask you to resubmit the correct details before the credits can be added.
The credits are used within the supported service environment, so their use depends on the account and the operation you are trying to perform. They are not universal phone credits and should be used only for supported functions.