This service provides an NCK code solution for compatible Android phones locked to NTT Docomo Japan. It is intended for customers who need a network unlock code for devices that still accept code-based unlocking. Once the correct details are submitted, we process the request and return the code by email or through your order status, depending on how the request is handled.
This option is designed for people who bought a second-hand handset, changed carriers, or need to use a Docomo-locked Android device outside Japan. It is a code-only service, so it is best suited to devices that support direct network unlock entry by code.
This service is for NTT Docomo Japan network-locked Android devices only. It does not apply to iPhone activation locks, Google account locks, or hardware issues. If your phone no longer asks for an unlock code or uses a different unlocking method, this service may not be suitable.
Please enter the IMEI carefully. A single incorrect digit can delay the request or return the wrong result for your device. If your phone has more than one IMEI, send the one associated with the active SIM slot.
Typical delivery time is 1 to 24 hours after the order is submitted, although some requests may be completed sooner. Delays can happen if the IMEI is entered incorrectly, the device model is not identified clearly, or the handset requires extra verification before a code can be issued. In rare cases, processing may take longer than the usual window.