This service renews the yearly activation for your NCK dongle so you can continue using the software for supported mobile servicing tasks. It is intended for technicians and repair shops that rely on the dongle for everyday work such as device servicing, firmware-related operations, and other supported functions available in the tool.
If your activation has expired or is close to expiring, this is a convenient way to restore access without replacing the hardware. The process is handled remotely, and once completed you can return to using the dongle with the active license period associated with this service.
Delivery is typically completed within 1 to 10 minutes after the order is received and the required details are provided. In most cases, the activation is processed quickly, but delays can occur if the information is incomplete, the dongle data is entered incorrectly, or there is a temporary issue with the service queue. If that happens, we will continue working on the request and keep the order moving as soon as possible.
No. This is a remote activation service, so you do not need to mail the dongle. You only need to provide the required identification details so we can process the yearly renewal.
Yes, this service is intended for yearly activation renewal. If your dongle is valid and the issue is related to the license period, this is the type of service you need. If the dongle itself is damaged or not detected, that is a different issue and may need separate troubleshooting.
After processing, open the software and check the license or activation status. If the tool shows the renewed period and no activation error, the service has been applied successfully.
Incorrect details can delay the order or cause the activation to be applied to the wrong record. Please double-check the serial number or dongle ID before submitting your request.
Yes. While the usual turnaround is very fast, occasional delays can happen because of incomplete order details, verification checks, or temporary service load. We work to complete each order as quickly as possible.