This service is for eligible iPhone devices on the Metro PCS USA network that are in clean status and supported by the listed models. It is intended for customers who need a network-related device service for an iPhone that meets the clean-only requirement. If your device is not clean, has an unpaid balance, is reported lost or stolen, or has any other restriction, this service is not suitable.
We process each order based on the information you provide and the device eligibility at the time of submission. This option is commonly used by customers who want a straightforward service for a supported iPhone model without having to visit a store or deal with a lengthy manual process.
This service is limited to the devices and network scope shown here. It is not intended for unsupported models, other carriers, or devices that do not meet the clean status requirement. If you are unsure whether your phone qualifies, check the model and status before placing the order.
Please enter all information carefully. A wrong IMEI or incorrect model can delay processing or cause the order to be rejected. If the device is not eligible, we may not be able to complete the service.
Typical turnaround for this service is 7 to 20 days. Some orders may complete sooner, while others can take longer depending on device eligibility, queue volume, and network-side processing conditions. Delays can occur, especially if submitted details need to be verified or if the device status changes during processing.
We recommend keeping the device powered on and available during the processing period. If any issue comes up, we will use the contact details you provided to update you.