Infinity [CM2] Online Digital Service for Supported Repairs and Unlock Tasks
This service is intended for customers who need a fast online processing option for compatible phones and tablets that work with Infinity CM2-based digital workflows. It is commonly used by technicians, resellers, and end users who already know their device is supported and want a convenient remote service without mailing the unit in.
You place the order, provide the required device details, and we process it through the online system. Because this is a digital service, turnaround is typically very fast once the information is reviewed and the job can be accepted.
Supported models / scope
- Android devices supported by the Infinity CM2 platform and related online procedures
- Many common repair-service models from brands such as Samsung, Huawei, Xiaomi, Oppo, Vivo, Realme, Motorola, and LG, depending on current support
- Phones and tablets that require a remote digital workflow rather than a physical workshop process
- Units that are eligible for online servicing based on model, chipset, status, and current service availability
- Devices commonly handled by repair shops for account, lock, or service-related processing where the model is accepted by the system
Please note that support changes over time. Not every model from a given brand is included, and acceptance depends on the exact device variant and current compatibility.
How it works
- You place the order for the service and make sure the device details match the unit you want processed.
- You send the required information, including the model and IMEI or serial number when requested.
- We review the submission and begin the online processing if the device is supported and the order is complete.
- When the job is finished, we update you with the result and any next steps, if applicable.
- You check the device according to the instructions provided and confirm that the service outcome is as expected.
What we need from you
- Exact device model
- IMEI number or serial number, if requested for the specific job
- Brand name and full variant when available
- Your order number and valid contact details
- Any notes about the current device status, such as activation state, lock screen condition, or repair history
- Accurate information only, since mismatched details can slow down processing
If the device has multiple identifiers, send the one shown in the settings or on the original packaging whenever possible. This helps us avoid delays and reduces the chance of an incorrect submission.
Delivery & turnaround
This service is usually delivered within minutes after the order is received and the details are verified. In many cases, processing starts quickly, but turnaround can vary depending on device compatibility, system availability, and submission accuracy. Delays can occur during busy periods or if additional verification is needed.