This service is designed for supported Apple Watch models that are stuck on the Hello screen, passcode screen, or owner information screen. It is intended for devices that need a ramdisk-based bypass solution so you can move forward with testing, servicing, or other approved use cases where the watch is otherwise blocked at startup.
The service is typically used by technicians, refurbishers, and experienced users who need a fast, remote handling process without mailing the device anywhere. Because this is a software-based service, the most important part is submitting the correct device details so we can check compatibility and process the request properly.
Note: Compatibility can vary by watch generation, watchOS state, and current device condition. If a unit is not eligible, we will not proceed with processing.
This service is usually delivered within minutes after your order is reviewed and accepted. In many cases, processing is completed very quickly, but delays can happen if the device details are incomplete, the model needs extra verification, or the watch is outside the supported scope. If that happens, we will let you know what is missing or whether the request needs to be canceled.