This service is for adding or managing Xiaomi credit on an existing user account within the GenPro workflow. It is intended for customers who already have an active account and need a low-cost credit top-up or balance adjustment for supported Xiaomi-related processing. If you regularly submit Xiaomi requests, this service can help keep your account ready for the next order without needing to set up a new profile.
It is best suited for users who already understand their account access details and want a simple, fast credit-based service. We process the request using the information you provide, and the result is applied to the existing user account tied to your submission.
Most orders are handled within a few hours, which is why this service is designed for quick account-side processing. In many cases, completion is fast, but delays can happen if the account details are incomplete, if the system is busy, or if additional verification is needed. If that happens, we will continue once the issue is resolved or contact you for the next step.
No. This service is intended for existing users only. If you do not already have an account in the supported system, this option is not the right fit.
No, this is not a device unlock request. You should provide the account details needed to identify your existing user profile, not the phone’s IMEI.
Most orders are processed within hours. Actual timing depends on account verification, system load, and whether all required details were submitted correctly.
If the details do not match the intended account, processing may be delayed until we can confirm the correct information. For that reason, it is important to check your user identifier before submitting.
This service is tied to the account workflow, not the physical device itself. It is generally used for Xiaomi, Redmi, and Poco-related processing within the supported system, as long as the account is eligible.