This service is for customers who already own an SL-BOX and want to convert it to a Micro-Box setup with the full pack enabled. It is intended for technicians and repair professionals who need access to supported unlocking and service functions without replacing their existing hardware.
Once the conversion is completed, your box is updated for the requested activation level and can be used according to the scope of the service. This is a software-based service, so the process is handled remotely after you place the order and provide the required box details.
Typical turnaround for this service is 1 to 6 hours after we receive complete and correct details. In many cases, processing is faster, but delays can happen if the submitted information is incomplete, the box is not eligible, or system verification takes longer than expected.
Please keep your box available during the processing window. If we need anything else from you, responding quickly helps avoid delays.
This service updates an eligible SL-BOX so it can function under the Micro-Box full pack activation scope. It is meant for users who want to extend the usefulness of existing hardware rather than purchase a new box.
No physical shipping is normally required. This is handled remotely using the information you provide, so you only need to submit the correct box details and wait for completion.
Not every unit may qualify. Eligibility depends on the box status, identification details, and whether the device can be processed within the service scope. If the box is not suitable, we will let you know as soon as possible.
Incorrect details can delay the order or prevent processing. If you notice a mistake after submitting, contact us immediately so we can check whether the order can still be corrected before activation begins.
Yes. Once the conversion is completed, we notify you so you can verify the result on your side. If any follow-up is needed, we will include the next step in our message.