This service is for checking and processing Claro-based iPhone unlock requests on supported models from iPhone 4 through iPhone 8 Plus, including related series within that range. It is intended for customers who have a device locked to Claro and want to use it with a different carrier after the unlock is completed.
Please review the carrier information carefully before placing an order. This is a specialized network service, and if the wrong carrier is selected, the order may not be refundable. We process the request using the details you provide, so accurate device information is essential from the start.
Typical delivery time is 1 to 7 days from the time the order is accepted. Some requests complete faster, while others may take longer depending on carrier-side processing and device-specific verification. Delays can occur, especially if the device information is incomplete, the network record needs additional review, or the request is held for manual checking.
Eligibility depends on the exact model, the lock status, and whether the device is actually tied to Claro. If your phone is outside the supported range or locked to a different carrier, the request may not complete.
Once the unlock is confirmed, it should remain tied to the device’s status rather than a temporary software change. However, you should still follow the instructions we provide and avoid unnecessary changes until the order is fully completed.
Wrong carrier selection can cause the order to fail, be delayed, or become non-refundable depending on the service conditions. Because of that, you should verify the carrier before submitting your IMEI.
No shipping is required. This is a remote service, so you only need to send the requested device information and wait for the order status to move forward.
No. The stated window is 1 to 7 days, and completion time can vary. We work the order as quickly as possible, but network processing and verification steps can extend the timeline.