This service is for Claro-locked iPhone 15 series devices that need network access on a different carrier. It is intended for customers whose phone is showing a Claro lock and who want a clean, remote unlock process without bringing the device into a shop.
The service is suitable if your iPhone 15, iPhone 15 Plus, iPhone 15 Pro, or iPhone 15 Pro Max is still restricted to Claro and you want to use it with another supported network after processing. Please note that this is a carrier-specific service and the result depends on the information you submit being accurate.
Typical delivery is 1 to 9 days from the time the order is accepted and the details are verified. In some cases, processing can finish sooner, while in others it may take longer due to carrier-side checks, weekend timing, or incomplete information from the customer.
If a delay occurs, we will continue working the request and keep the order moving as long as the submission remains valid. The most common cause of delay is a mismatch between the selected service and the actual device lock information.
Your device should be a Claro-locked iPhone 15 series model and the lock information should match the service scope. If you are unsure, check the device details before ordering, because an incorrect carrier selection can prevent processing.
No. This is a remote service, so the process is handled without physical shipment. You only need to provide the required device information and wait for the update.
This service has a strict wrong carrier no refund condition. If the submitted carrier does not match the device, the order may not be refundable. Please verify the lock status carefully before you place the order.
Once a device is properly unlocked, it should remain usable under the conditions of that unlock status. However, you should still follow the instructions we provide and avoid changing anything unnecessary during processing.
No. We need the IMEI and the other required details to identify the device correctly and begin the request. Missing or incorrect information can slow down the order or prevent completion.