This service is intended for iPhone 13 series devices that are locked to Claro and need network unlock processing. It is suited for owners who want to use their phone with a different SIM or carrier, subject to eligibility and device status checks. The process is handled remotely, so you do not need to send the phone anywhere.
Please note that this listing is for the correct carrier and device family only. If the device is submitted with the wrong carrier information, the order may not be refundable. For that reason, it is important to verify the lock status before placing your request.
Typical delivery time is 1 to 9 days, depending on device eligibility, queue volume, and the response time of the unlock process. Some orders complete faster, while others may take longer if extra verification is needed. Delays can occur on certain devices or during periods of higher demand.
Yes. The unlock request is handled remotely, so you do not need to ship your iPhone or connect it to special software.
Eligibility depends on the exact carrier lock, the IMEI status, and the device model. If the phone is not actually locked to Claro, the request may not be processed, which is why accurate details matter.
If the carrier information is incorrect, the order may fail or be treated as non-refundable under the service terms. Please check your lock status before submitting.
We can only process devices that fit the supported scope and pass the required checks. Locked status, account standing, and device history can affect whether the request can move forward.
You will receive a completion update once the request finishes. After that, you can test the phone with a different compatible SIM to confirm the network status.