This service is for iPhone 15 series devices that are locked to Altice Dominican Republic and need a network-related processing solution. It is intended for customers who have confirmed that the device belongs to the supported carrier and model range before placing an order.
Please note that this service is strictly limited to the listed carrier and device family. If the phone is submitted under the wrong carrier, the order cannot be refunded. That is why it is important to verify your device information carefully before purchase.
This service is not meant for other iPhone generations, other Apple devices, or phones locked to different carriers. If you are unsure about the lock status, you should confirm it before submitting the order.
Accurate information helps avoid delays. If the model or carrier does not match the service description, the order may be rejected without refund because this product is limited to a very specific scope.
Typical turnaround is about 1 day from the time the order is accepted and all required information is received. In some cases, processing may take longer if verification is needed or if there is a queue on the network side. Delays can also occur if the submitted details are incomplete or do not match the device.
We recommend keeping the device available and not making unnecessary changes while the request is in progress. If additional information is needed, we will contact you using the details you provided.
Yes. This service is limited to devices locked to Altice Dominican Republic. If the phone is on another carrier, it does not qualify for this option, and wrong-carrier submissions are not refundable.
Only the iPhone 15 series is covered: iPhone 15, iPhone 15 Plus, iPhone 15 Pro, and iPhone 15 Pro Max. Older or newer models are outside the service scope.
If the carrier information is wrong, the order cannot be refunded. Please verify the lock status carefully before submitting payment to avoid issues.
The usual turnaround is around 1 day, but timing can vary. Delays may happen if the device details need extra verification or if processing volume is higher than normal.
In most cases, you only need to follow the final instructions we provide and test the device as directed. If any additional steps are required, we will explain them clearly when the order is finished.